Frequently Asked Questions
    
      What is ShyBiz?
      ShyBiz is a cloud-based business management and accounting software designed to help you
        track transactions,
        generate invoices, manage inventory, monitor expenses, and give individual access to staff. Itβs available as a
        Windows
        desktop app, Android app, and web app β accessible from smartphones, tablets, and PCs.
     
    
      What types of businesses can use ShyBiz?
      ShyBiz is perfect for small and medium-sized businesses, retail stores, wholesalers,
        service providers, and anyone
        needing easy-to-use tools for billing, inventory, and accounting.
     
    
      Can I use ShyBiz on multiple devices?
      Yes! You can use ShyBiz on your Windows computer, Android smartphone, tablet, or directly
        in your web browser β
        all synced via the cloud.
     
    
      Does ShyBiz require an internet connection to work?
      Yes! ShyBiz works best with an internet connection to sync data across devices.
     
    
      Can I generate invoices in different formats?
      Yes! ShyBiz lets you create both POS (thermal) invoices and A4-size invoices. You can even
        customize the design to
        match your brand.
     
    
      Can I print invoices directly from my smartphone?
      Absolutely! You can print invoices via Bluetooth to a thermal or POS printer directly from
        your Android device.
     
    
      Does ShyBiz support barcode scanning?
      Yes! The Android app includes a built-in barcode scanner, so you can quickly scan products
        and add them to invoices or
        inventory records.
     
    
      How does ShyBiz handle inventory management?
      ShyBiz offers advanced inventory management features, including stock tracking, purchase
        history, low-stock alerts,
        Expiry alerts, and the ability to add products with barcodes, descriptions, and prices.
     
    
      Can I track sales invoices?
      Yes! You can easily track sales invoices, view detailed reports, and monitor your cash
        flow all in one place.
     
    
      Can I track purchase and Expense records?
      Yes! You can track purchase recodes for both selling items and business used products, and
        monitor your cash flow and
        paid GST amount. Also, you can keep tracking your non-GST expenses.
     
    
      Can I give different access levels to my staff?
      Yes! ShyBiz lets you create individual staff accounts with customizable permissions, so
        employees only access what
        they need to do their job.
     
    
      Is my data secure?
      Yes! ShyBiz uses cloud-based storage with encryption, ensuring your business data is
        always safe and backed up. Also,
        it has an OTP based login to make it more secure for you.
     
    
      Can I customize my invoice design?
      Yes! You can fully customize your invoice layout, add your logo, change colours, and
        include personalized messages
        for customers.
     
    
      How do I get started with ShyBiz?
      Simply download the Android app from our website, install the Windows app, or log in
        through the web app. Create an
        account, set up your business details, and start managing your operations!
     
    
      Is there a free trial available?
      Yes! We offer a 7 Days free trial so you can explore all the features before committing to
        a subscription.
     
    
      Where can I get support if I face issues?
      You can access help through our support portal, contact customer service via email, or use
        the in-app chat feature for
        quick assistance.